At BJ Groep Makelaars, your privacy is of utmost importance. This Privacy Policy outlines how we collect, use and protect your information when you engage with us or use our services.
Personal details (e.g., name, email address, contact number) provided when filling out forms, making inquiries, or using our services.
Business‑related data provided for consultations or surveys.
Technical data (e.g., IP address, browser type) collected via our website for analytics purposes.
To provide services, including consultations, claims handling, and insurance advice.
To improve our services through feedback and data analytics.
To communicate with you regarding updates, offers or changes to our services.
We do not sell, share or distribute your information to third parties, except:
When required by law or for legal proceedings.
With trusted partners assisting us in delivering our services, under strict confidentiality.
We use robust measures to protect your data, including encryption, secure servers and restricted access. However, no method of transmission or storage is 100% secure and we cannot guarantee absolute security.
You have the right to:
Access, update or delete your personal information.
Withdraw consent for data use at any time.
File a complaint with the appropriate authority if you believe your privacy rights have been violated.
We retain your information only as long as necessary to fulfil the purposes outlined above or as required by law.
We may update this Privacy Policy periodically. Any changes will be communicated via our website or email.
Our website uses cookies and similar tracking technologies to enhance user experience, analyse site performance and deliver targeted advertising.
What are cookies? Cookies are small text files stored on your device to help us remember your preferences and provide a better browsing experience.
How do we use cookies? We use cookies for website functionality, analytics and marketing.
Opting out of cookies: You can manage or disable cookies through your browser settings. Note that this may impact your experience on our site.
To ensure security and authenticity, please note the official logos are the registered and recognised trademarks of BJ Groep Makelaars and its underwriters. Any communication or branding without these logos should be verified directly with our office.
For questions or concerns regarding this Privacy Policy, please contact us at:
Email: info@bjgroep.co.za
Phone: +27 83 280 3377